On Friday, Ilse Rosenberg was given a complete makeover for free, courtesy of Bangz Nail Salon in Wilmington.
This was the first of three free makeovers that Ilse has scheduled over the next two weeks.
Her caregiver, Melissa Padgett says this is a good first step in the recovery process, but they still plan to fight for justice. "It doesn't make up for it fully, but it does help her emotionally," said Padgett. "She definitely feels appreciated and we are looking forward to hearing from the justice department next month."
The family also complained to the North Carolina Attorney General's Consumer Protection Division.
A representative from that office said they have forwarded the family's complaint to the US Department of Justice, which handles investigations into ADA violations.